Career Opportunities with Amicalola Falls State Park & Lodge

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Careers At Amicalola Falls State Park & Lodge
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Front Desk Associate - PT - Amicalola Falls Lodge

Department: Front Desk
Location: Dawsonville, GA

We are looking for a friendly, outgoing person to work as a Guest Services Representative at the Front Desk at the beautiful Amicalola Falls State Park & Lodge!

This position can be either Full Time or Part Time.

Essential functions of the position:

  • Greets, registers and assigns rooms to guests
  • Issues room key
  • Assists in pre-registration and blocking of reservations when necessary
  • Becomes familiar with all park services/features, lodge amenities, local attractions/entertainment, shopping/dining and travel directions to respond to guest inquiries accurately
  • Keeps records of room availability and guest accounts
  • Computes bill and collects payment for guests
  • Makes and confirms reservations
  • Posts charges such as room, food or telephone to guest accounts
  • Follows all cash handling procedures as established by Accounting
  • Develops a thorough knowledge of room types, locations and selling strategies
  • Knowledge of amenities and hours of operation
  • Answers phones, directing calls to proper locations
  • Ensures clean, orderly and attractive conditions of the lobby area

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